Omnico provide a wide range of services, from ongoing system management and support to deployment, staff training and our world class Helpdesk.
Provides a fully managed service for our Omnico Commerce product suite.The omniRun managed service package gives peace of mind that the systems which underpin your business will be kept up-to-date, secure and dependable.
We have been deploying technology into leading retail and destination brands for over 25 years. During this time we have refined our skills and processes to become extremely efficient and well-practiced, enabling us to deliver quickly, with minimal costs and low risk.
Our services include project management of country-wide deployments, with multi-skilled engineers, international implementations and IMAC services.
We know that calls need to be answered super-fast; that critical applications need to be up and running at all times; and that problems need to be resolved with the minimum of fuss.
That’s why our Service Desk goes beyond the norm to provide the right level of support. With 24/7, 365 access to a client-specific, multi-lingual help team that gets to the heart of the problem quickly, scalable models that flex to specific needs, and strict adherence to SLAs – it’s all part of our service.
Our Omnico Commerce software is design-ready to be operated in our scalable and secure Omnico Cloud. The platform is international, robust, secure, with 99.999% uptime and zero data loss. It makes it easy to scale for peak periods quickly, all while delivering a low cost of ownership.
Built upon Microsoft’s Azure technology, our Cloud is designed to flex to specific business needs, allowing test systems to be added, increases in server capacity when more throughput is needed and service level boosts during critical periods. It provides businesses with continuity and up-time availability as required.
Whether for a one-off project or a complete system roll-out, our highly skilled, highly experienced communicators will leverage our range of training solutions.
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