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Guests demand less hassle, making a single transaction platform essential

Today’s theme parks, casinos and leisure destinations must provide consumers with a complete experience. As well as the attractions, accommodation and shows, it is the food and beverage, the retail outlets and merchandise stores that contribute to the overall experience.

Kiosks – boosting orders and customer experience for the food service

Kiosks are reshaping workplace cafeterias and fast-food restaurants. Understand how businesses can benefit from increases in average order volume, improved customer engagement and streamlined efficiency.

Omnico Kiosk Catering Whitepaper

Discover why food service companies and quick service restaurants need kiosks.

Omnico Catering Trends eBook

Understand the latest trends and technology developments that are coming to market that can help drive footfall, increase customer spend and boost loyalty.

Omnico’s Single Transaction Platform

One engine to power them all.

Download our whitepaper to understand the benefits of a single transaction platform

Caterers, technology and the fast-changing habits of diners

Customers’ habits are changing and suddenly caterers realise the future hangs on how they use technology for interaction.

Smooth as silk – how the theme park market in china can adapt to consumer tech demand

A vast amount of land in China is about to disappear under rides and roller-coasters as the country embraces theme parks with accelerating enthusiasm.

Apps with family-friendly features have great revenue potential

Safety is always paramount when considering the customer journey of a child through a theme park, no matter what the venue. Operators should, however, not limit their thinking about family-friendly technology to ride safety, nor think about customer journeys purely in terms of adults. Technology that is designed with different age groups in mind can simultaneously boost engagement and security for everyone.

Caterers, technology and the fast-changing habits of diners

Customers’ habits are changing and suddenly caterers realise the future hangs on how they use technology for interaction.

Trends that are changing theme park customer experience

Theme park technology never stands still.

We’re not talking about new rides and attractions, but everything else that goes on around them. Consumers now demand a high level of convenience, ease and efficiency, making engagement a high priority. The average visitor wants a more intuitive level of interaction, along with loyalty and reward schemes that are transparent, user-friendly and fun to use across all devices. Personalisation is a necessity. All this makes the deployment of an advanced customer-engagement platforms essential.

Corporate Catering Barometer 2

Download research that reveals the consumer’s perspective to on-site catering and food services and the technology they expect to use today.

Guests expect parks’ engagement tech to smooth their path to pleasure

When guests enter the gates of a theme park or destination, they want a thrilling experience that is friction-free, highly personalised and memorable for the right reasons.