Showing Resources 13 - 24 of 64

Research shows you must remove the hassle from returns

Returns are a great source of frustration for everyone – the consumer and retailer alike. Research by Omnico among 2,000 U.S. consumers last year found nearly nine-in-ten customers (86 percent) get frustrated when they wait in store for a refund or exchange.

Enhance your POS system to transform customer experience

If the physical store is to flourish and evolve it’s important consumers don’t miss out on the choice, ease and simplicity of online shopping. Retailers need to stitch together the online and physical worlds so consumers always have the best experience possible.


Watch our video which outlines how Omnico Engagement works via a theme park mobile app but the engagement can be plugged into any transactional touchpoint or third-party app, from a self service kiosk to a mobile app.


Habits are changing. Across many retail locations in the U.S. the growth of the experience economy is blurring lines. Shoppers regard eating and drinking as integral to the retail experience and expect their requirements to be met quickly and easily.

Enhance legacy POS to fit the vision of retail at NRF2020

Good news for retailers this month…the annual NRF expo in New York City, drove a key message that retail is excelling, particularly where it embraces technology to give customers what they want.

Omnico Technology predictions for 2020

Across the next 12 months, technology-driven innovations will make headway in theme parks, leisure destinations, hospitality and workplace food services. Find out more about our predictions.

Apps and kiosks enabled by POS enhancement

New Omnico research revealed 86 percent of US consumers said they are ready to adopt scan and pay technology. But how do retailers with legacy 4690 POS integrate these new technologies? Our latest blog reveals all.

Sodexo ‘snack’ research highlights the need for more tech

A recent survey by Sodexo has revealed the newest snack trends coming to market in 2020 and the need for technology, including Kiosks and mobile apps, to support these trends. Read our blog to know more.

Mobile Order Ahead video

Empower customers to order and pay in advance from their mobile app. Watch our demo video to understand how it can benefit your brand.

New tastes, new technology – F&B Theme Park research

Omnico surveyed 2,000 Theme Park visitors across the US, exploring how kiosks, phone apps, meal deals and loyalty programs influence their dining
experience. Download the new research today.

Omnico Product brochure

The Omnico Platform provides brands with powerful transactional and behavioural capabilities with each product integrated seamlessly into the single Platform.

Omnico US 4690 Retail Research

Explore the views, frustrations and expectations of US shoppers and the technology solutions required for 4690 users to improve the experience.