Showing Resources 13 - 24 of 46

Smooth as silk – how the theme park market in china can adapt to consumer tech demand

A vast amount of land in China is about to disappear under rides and roller-coasters as the country embraces theme parks with accelerating enthusiasm.

Apps with family-friendly features have great revenue potential

Safety is always paramount when considering the customer journey of a child through a theme park, no matter what the venue. Operators should, however, not limit their thinking about family-friendly technology to ride safety, nor think about customer journeys purely in terms of adults. Technology that is designed with different age groups in mind can simultaneously boost engagement and security for everyone.

Caterers, technology and the fast-changing habits of diners

Customers’ habits are changing and suddenly caterers realise the future hangs on how they use technology for interaction.

Trends that are changing theme park customer experience

Theme park technology never stands still.

We’re not talking about new rides and attractions, but everything else that goes on around them. Consumers now demand a high level of convenience, ease and efficiency, making engagement a high priority. The average visitor wants a more intuitive level of interaction, along with loyalty and reward schemes that are transparent, user-friendly and fun to use across all devices. Personalisation is a necessity. All this makes the deployment of an advanced customer-engagement platforms essential.

Corporate Catering Barometer 2

Download research that reveals the consumer’s perspective to on-site catering and food services and the technology they expect to use today.

Guests expect parks’ engagement tech to smooth their path to pleasure

When guests enter the gates of a theme park or destination, they want a thrilling experience that is friction-free, highly personalised and memorable for the right reasons.

Omnico Theme Park Trends eBook

Five leading figures from across the globe have come together to outline what they believe are the key trends and opportunities in the theme park industry today.

Omnico US Theme Park Research Report

New research highlights the latest value-add technology solutions that drive Theme Park visitor loyalty.

Omnico Kiosk Whitepaper

Providing Theme Park, Resort destination and Casino operators with insight into how Kiosks can increase revenues and visit frequency.

Five tips for retailers to better understand their customers

As our Retail Gap Barometer research has revealed, 96 per cent of UK consumers don’t believe retailers know what they want!

Omnico catering solutions brochure

Outlining the current marketing trends in the catering sector and the technology solutions on offer to embrace those trends.

Hospitality & catering 2018: throwing the till out the window

How to fully embrace technology innovation in 2018 and beyond

In the second of two articles, we explore the key POS and technology payment trends in the hospitality and catering industry for the year ahead.