Helping attractions optimize guest experience

Download the guide to understand how our Omnico Commerce platform enables you to offer guests a single entertainment experience, uniting transactions, data, security, and business logic with standardized APIs across your retail, F&B, entertainment, hospitality, ticketing, and entitlements touchpoints.

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A tough balancing act for visitor attractions – driving revenue vs. managing capacity

Nobody wants to read about scenes of ‘chaos’ at their attraction from queues of visitors and in-efficiencies in managing capacity.

Discover Omnico’s brand new room-service app

Our purchase channel package for casinos and attractions now creates a unified transaction journey — right down to hotel rooms.
Mobile app

Super-charging legacy retail

How Covid has accelerated innovation

Why contactless is vital to guest experience this summer

If you haven’t considered it yet or are struggling to get buy in for the switch, here are three key reasons you should go contactless at your attraction this summer

Rising demand for tech-first experiences at attractions

According to our research, over half of consumers believe attractions need to invest in technology to address COVID-19 safety concerns – and such investment would make them more likely to visit during and post pandemic.

Rise in demand for VIP experiences at attractions

Using the right technology to create personalized VIP experiences for guests, you’re making it more attractive for customers to upgrade, giving visitors the best experience possible, and creating more opportunities to upsell and drive loyalty.

5 steps to rebuild attractions, drive footfall, and boost loyalty in 2021

79% of consumers are reluctant to visit attractions in 2021 and 33% believe attractions aren’t doing enough to limit visitor numbers

Omnico Group appoints new US General Manager and CRO, Keith Dunphy

Keith will lead the organization’s go-to-market strategy in North America and continue revenue growth across the US as he takes responsibility for Omnico’s global sales and marketing teams

Keep up to date with all things customer engagement

Latest Resources

Why contactless is vital to guest experience this summer

If you haven’t considered it yet or are struggling to get buy in for the switch, here are three key reasons you should go contactless at your attraction this summer

Rising demand for tech-first experiences at attractions

According to our research, over half of consumers believe attractions need to invest in technology to address COVID-19 safety concerns – and such investment would make them more likely to visit during and post pandemic.

Omnico Group appoints new US General Manager and CRO, Keith Dunphy

Keith will lead the organization’s go-to-market strategy in North America and continue revenue growth across the US as he takes responsibility for Omnico’s global sales and marketing teams

Rise in demand for VIP experiences at attractions

Using the right technology to create personalized VIP experiences for guests, you’re making it more attractive for customers to upgrade, giving visitors the best experience possible, and creating more opportunities to upsell and drive loyalty.

Driving customer loyalty and repeat visits with personalization

With visitor numbers likely to be lower in 2021, it’s vital that you start investing now in driving loyalty to keep those customers who do visit coming back for more. So how do you enable personalization? The simple answer is with technology!

Rising demand for contactless experiences at attractions

To better understand what contactless technology visitors expect, and what this means for attractions and casinos, we surveyed 4,000 attraction visitors to find out.

Using technology to ensure visitor safety post-pandemic

To better understand the safety measures consumers care about — and how you can meet their post-pandemic expectations — we surveyed 4,000 attraction visitors.

Ensuring your systems are fully optimized for the year ahead

We’re offering a suite of one-off or regular Managed Service Packages to help you reboot your systems, so you can ensure they’re fully optimized and working at max capacity when guests return.

What’s hot in retail? What are the trends shaping 2021?

We have collated articles, trends and commentary to help answer these questions for you… in this blog you’ll discover an interesting article examining the use of robots, AI and the Internet of Things in retail and why now is not the time to rip and replace or fear legacy POS systems.

5 trends to drive footfall and loyalty in 2021

We found that a staggering 8 in 10 consumers are hesitant about visiting casinos, theme parks and other attractions in 2021.

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