Showing Blogs 1 - 12 of 36

Technology will tempt employees back to the workplace restaurant

Workplace cafeterias and food-providers will need to be smart if they are to tempt customers back and optimise reduced footfall. Here are seven tips about how a workplace food-provider should approach current challenges

OPERATIONAL CHALLENGES THAT WE ARE HELPING OUR CUSTOMERS OVERCOME

Found out about how our Educational Services Team are helping our customers overcome operational challenges during difficult times

Smart ticketing will maximize profitability per visit in even the most difficult times

Savings of 40% on previous costs, through lower licensing fees and minimal infrastructure requirements, are already realised by operators switching to Omnico’s cloud-based ticketing solution. And on the basis of current experience, upsells of between 30% and 40% are also swiftly obtainable.

VAT cut puts meal deals and smart ticketing on the attractions menu

The post-pandemic recovery is the perfect time to be thinking hard about meal deals and smart ticketing, whichever tax regime an operator works in

OMNICO CUSTOMERS OFFERED 60-DAYS OF FREE ONLINE TRAINING

We are delighted to announce that all Omnico customers will be offered 60-days of free online training from 1st July for all of their end users…

To support customers as they reopen, and make sure that vital point-of-sale operations run smoothly, we are thrilled to be offering 60-days free access to online bite-size training.

You need more than touchless technology after Covid-19

Touchless technology is a must as parks and destinations reopen, but it has to be backed with powerful, personalized engagement if guests are to come back after the initial buzz of excitement

THE TOUCHLESS ECOSYSTEM, BY OMNICO – Food and Beverage

Omnico has been working with our customers to make one key aspect of every guest’s as touchless as possible:  food and beverage ordering

In this article we take you through the journey, from order to pay, to prepare and then receive.

TECHNICAL GUIDE TO PLANNING AHEAD FOR RE-OPENING: MISSION CRITICAL SYSTEMS NEED A HEALTH CHECK NOW

In this blog we look at just some of the practical must-dos that are vital for your IT team to perform before the relaxation of lockdown and how Omnico can help.

Our aim is to limit frustration, increase efficiency and ultimately save on the costs of reopening. Our one-off comprehensive Start-up Service is simple, and provided by our expert engineers who will give you confidence in your solution before you welcome customers back.

Destinations must adapt fast to changed patterns of behaviour after lockdown

Despite all the uncertainty, we know consumers will want to bust out of coronavirus confinement to enjoy themselves again. But they will be looking for a combination of value and reassurance. Reassurance that they are getting good value, that they will have a good time and that they will be safe. It will take the right offers and discounts and the right on-site technology to give them the reassurance they seek.

Guests now demand that digital technology helps, assists and delights them

Digitalization of the guest experience is unstoppable, but operators need to think hard about how they implement it.

Omnico Commerce is a platform that gives destination managements the tools to overcome their immediate challenges and to drive up revenues as the world recovers from the pandemic.

Influencing customer behavior is more important than ever

The Omnico Commerce platform gives operators the ability to implement a behavior-based rewards program that excels at overcoming the immediate and more long-term challenges of running attractions while anxiety about coronavirus continues.

Staying close to guests and attracting new customers is vital

Until lockdown restrictions are lifted, operators must use all channels available to maintain high levels of engagement with customers.

Omnico Commerce is perfectly designed for this tough challenge. It will deliver fresh insights into customer behavior and enable a new level of personalization and responsiveness. In a difficult market, attractions will be able to optimize their own resources and maximize revenues while giving their guests the best possible experiences.