RISING DEMAND FOR TECH-FIRST EXPERIENCES AT ATTRACTIONS

According to our research, over half of consumers believe attractions need to invest in technology to address COVID-19 safety concerns – and such investment would make them more likely to visit during and post pandemic.

But with so many technology solutions available which should you invest in to truly meet visitor needs?

3 REASONS WHY LEGACY STORE TECHNOLOGY HAS A RIGHT TO REMAIN POST-COVID – IT JUST NEEDS A TRUSTED PARTNER TO LEVERAGE IT

Three things to consider that debunk the false rumours about legacy POS…

RISE IN DEMAND FOR VIP EXPERIENCES AT ATTRACTIONS

Using the right technology to create personalized VIP experiences for guests, you’re making it more attractive for customers to upgrade, giving visitors the best experience possible, and creating more opportunities to upsell and drive loyalty.

Here’s how it works…

DRIVING CUSTOMER LOYALTY AND REPEAT VISITS WITH PERSONALIZATION

With visitor numbers likely to be lower in 2021, it’s vital that you start investing now in driving loyalty to keep those customers who do visit coming back for more.

So how do you enable personalization? The simple answer is with technology!

RISING DEMAND FOR CONTACTLESS EXPERIENCES AT ATTRACTIONS

Four must-have contactless technologies…

If you’re unsure where to start, we’re here to help. Whether launching something standalone, or integrating your gates, turnstiles, tables, vending machines, or F&B offering with an existing mobile app or RFID technology, here’s how Omnico’s contactless technology helps you do it

USING TECHNOLOGY TO ENSURE VISITOR SAFETY POST-PANDEMIC

To better understand the safety measures consumers care about — and how you can meet their post-pandemic expectations — we surveyed 4,000 attraction visitors. Read our blog to find out:

1) The steps you need to take to regain consumer trust and loyalty
2) The out-of-the-box solutions that will help you get visitors back through the gates in 2021

HAVE YOU GOT NEW STAFF OR RETURNING STAFF IN NEED OF TECH KNOW-HOW?

Get them up to speed with Omnico Training Academy!

We are here to support you as you reopen and ramp up to full capacity. With limited time to prepare for the busy season ahead, we know you’ll want your teams trained up, on track and able to operate efficiently.

ENSURING YOUR SYSTEMS ARE FULLY OPTIMIZED FOR THE YEAR AHEAD

We’re offering a suite of one-off or regular Managed Service Packages to help you reboot your systems, so you can ensure they’re fully optimized and working at max capacity when guests return

WHAT’S HOT IN RETAIL GROCERY? WHAT ARE THE TRENDS SHAPING 2021?

We have collated articles, trends and commentary to help answer these questions for you… in this blog you’ll discover an interesting article examining the use of robots, AI and the Internet of Things in retail and why now is not the time to rip and replace or fear legacy POS systems

5 TRENDS TO DRIVE FOOTFALL AND LOYALTY IN 2021

We found that a staggering 8 in 10 consumers are hesitant about visiting casinos, theme parks and other attractions in 2021

To help you overcome this uncertainty, and get visitors back through the doors and spending in 2021, we’ve teamed up with The Night Time Industries Association, Raving Consulting, to identify the 5 trends that will help you regain consumer confidence and loyalty post pandemic.

ENHANCING THE CUSTOMER EXPERIENCE WITH A KITCHEN MANAGEMENT SERVICE

With food and beverage one of the greatest drivers of revenue for casinos, separating yourself from the pack means starting to think about how you can give guests the best dining experience possible

3 WAYS ATTRACTIONS CAN DRIVE LOYALTY POST-PANDEMIC

Many attractions are thinking about adopting a more strategic approach to driving loyalty by using data to better understand visitor behaviour, drive guest engagement and spending, and encourage more repeat visits.

If you’re unsure where to start, in this blog, we outline three ways technology can help you drive visitor loyalty post pandemic.