Three steps to delivering seamless guest engagement

Learn what visitors want at attractions and how to deliver it

Featured posts

kiosk

The Journey to Retail Customer Engagement 2.0

What’s important for retail brands now is understanding where they are on the journey

30% leap in contactless technology at attractions and casinos

As restrictions ease, venues rush to meet customer needs by upgrading guest engagement technology

Delivering seamless casino guest engagement – three step guide

Learn what guests want at casinos and how to deliver it
Self service kiosks

Long-live the Kiosk!

How self-service Kiosks still have a place in a “touchless” post-Covid world

Guest Engagement 2.0

This is the year we reach a new era of seamless guest engagement
Omnico self service kiosk

Smart technology offers a solution to Natasha’s Law

Going far beyond the expectations of Natasha’s Law

Casino’s re-open mask-free and see surge in visitors

Our top tips to regain revenue and boost loyalty from those visitors
Omnico Commerce for casinos

Omnico Commerce: Create winning digital journeys at your casino

Find out how Omnico Commerce can improve guest experience and revenue at your casino

The frictionless shopping revolution is here to stay

It’s not surprising that smart retailers are taking inspiration from the likes of Amazon Go and investing in digital initiatives such as mobile scan-and-go technology to get ahead

A tough balancing act for visitor attractions – driving revenue vs. managing capacity

Nobody wants to read about scenes of ‘chaos’ at their attraction from queues of visitors and in-efficiencies in managing capacity.

Discover Omnico’s brand new room-service app

Our purchase channel package for casinos and attractions now creates a unified transaction journey — right down to hotel rooms.
Mobile app

Super-charging legacy retail

How Covid has accelerated innovation

Why contactless is vital to guest experience this summer

If you haven’t considered it yet or are struggling to get buy in for the switch, here are three key reasons you should go contactless at your attraction this summer

Rising demand for tech-first experiences at attractions

According to our research, over half of consumers believe attractions need to invest in technology to address COVID-19 safety concerns – and such investment would make them more likely to visit during and post pandemic.

Rise in demand for VIP experiences at attractions

Using the right technology to create personalized VIP experiences for guests, you’re making it more attractive for customers to upgrade, giving visitors the best experience possible, and creating more opportunities to upsell and drive loyalty.

5 steps to rebuild attractions, drive footfall, and boost loyalty in 2021

79% of consumers are reluctant to visit attractions in 2021 and 33% believe attractions aren’t doing enough to limit visitor numbers

Keep up to date with all things customer engagement

Latest Resources

kiosk

The Journey to Retail Customer Engagement 2.0

What’s important for retail brands now is understanding where they are on the journey

30% leap in contactless technology at attractions and casinos

As restrictions ease, venues rush to meet customer needs by upgrading guest engagement technology

Delivering seamless casino guest engagement – three step guide

Learn what guests want at casinos and how to deliver it

Three steps to delivering seamless guest engagement

Learn what visitors want at attractions and how to deliver it
Self service kiosks

Long-live the Kiosk!

How self-service Kiosks still have a place in a “touchless” post-Covid world
Omnico self service kiosk

Smart technology offers a solution to Natasha’s Law

Going far beyond the expectations of Natasha’s Law

Guest Engagement 2.0

This is the year we reach a new era of seamless guest engagement

Casino’s re-open mask-free and see surge in visitors

Our top tips to regain revenue and boost loyalty from those visitors

The frictionless shopping revolution is here to stay

It’s not surprising that smart retailers are taking inspiration from the likes of Amazon Go and investing in digital initiatives such as mobile scan-and-go technology to get ahead

Start innovating today

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