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Omnico’s Cloud based technology powers POS and customer engagement
solutions across the retail, destination and hospitality sectors.

OmniEnable

is designed to help brands define, visualise and maintain compelling omni-channel visitor experiences or journeys.

Visitor experiences may involve multiple touchpoints including mobile app, POS, mPOS, kiosk, clientelling, and more. The touchpoints are typically the front-end UI to systems including eCommerce, POS, mobile apps, CRM, supply chain, etc.

  • Pilot new initiatives fast, with minimal risk and cost
  • Fine tune experiences quickly and simply based on feedback
  • Have a single view of data, the customer and the experience across the business
  • Deliver consistent experiences of the brand, however and whenever the visitors interact.

MAKING CUSTOMER EXPERIENCES SIMPLE:

Omnico’s Cloud based technology powers POS and customer engagement
solutions across the retail, destination and hospitality sectors.

OmniEngage

is our centralised promotions engine enabling consistent omni-channel offers, loyalty programs and customer engagement.

omniEngage’s centralised promotions engine enables consistent offers such as:

  • Behaviour over time promotions proven to increase spend and visit frequency
  • Targeted promotional campaigns based on purchase history or activity
  • Digital coupons for use on mobile devices
  • Loyalty programs which can be driven and tracked digitally, or physically with card.

Omnico’s Entitlements offering, powered by omniEngage, allows destinations and hospitality providers to create an infinite number customisable plans for guests, including meal and drinks packages, hotel stays, VIP experiences, ride admissions, etc.

omniEngage can be deployed with pre-integrated connectivity to iBeacon technology providers such as FindMe – allowing for dynamic interaction with customers to provide notification on offers, promotions or loyalty campaigns.

omniEngage has a very powerful analytics tool that is designed to be used by marketeers and operational associates, rather than requiring the skills of expensive resources such as mathematicians and statisticians.

Omnico’s Cloud based technology powers POS and customer engagement
solutions across the retail, destination and hospitality sectors.

OmniStock

maximises inventory across all channels, providing a single view of stock across all locations and allowing brands to say ‘yes’ to customers more often.

The benefits include:

  • Source stock from an alternate location
    if it isn’t available in-store
  • Create task lists for store associates to move stock to the consumers chosen location on time
  • Automate updates to the customer on order progress milestones
  • Provide multiple purchasing options
  • Have a single view of all orders, their status, and any issues with real-time dashboards
  • Use analysis and insights to streamline your operations and deliver customer excellence
  • Build loyalty through great service and availability.

BOOST CUSTOMER SATISFACTION WITH OMNISTOCK:

Omnico’s Cloud based technology powers POS and customer engagement
solutions across the retail, destination and hospitality sectors.

OmniBasket

provides the cornerstone for a true omni-channel experience. It provides a common transaction basket that can span every channel, including web, mobile, social media and self-service, creating a seamless customer experience.

  • The omniBasket platform is Omnico’s highly scalable POS solution, designed to operate across all sales channels, providing a single transaction engine
  • It provides a unified transaction engine and purchasing process
  • omniBasket is proven to be robust enough to manage extremely high peak-trade transaction volumes.
  • Operational management is also simplified, making deployment of product range updates, price changes and promotions across multiple stores and channels, quick and easy.

OMNICO SOLUTIONS FOR POS:

Omnico’s Cloud based technology powers POS and customer engagement
solutions across the retail, destination and hospitality sectors.

OmniRun

For the ultimate peace of mind – omniRun provides users with a fully managed service. omniRun can be complemented by our tailored Managed Services offering, which provides additional support in specific areas.

omniRun benefits include:

  • Updates to operating systems, databases, technology and Omnico software with the latest security and feature patches
  • Remote management of touch-point technology to ensure reliability
  • An accurate and up-to-the-minute audit of the technology, no matter where it is
  • Proactive performance monitoring to identify and address potential bottlenecks
  • Automated health checks of servers, touchpoints, networks, Omnico software
  • Configures, deploys and updates anti-virus software and tracks real-time status and alerts for maximum security.

OMNICO MANAGED SERVICES:

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