58%Of workplace employees will visit
the onsite canteen at least once more per week if experience enhancing technologies are available
60%Of workplace employees say queuing for food at the serving area, and queuing to pay are key reasons for NOT visiting their workplace cafeteria / restaurant
70% Of staff questioned said a loyalty
programme or promotions would make them visit their on-site
cafeteria more often
82%Of workplace employees would
buy more often from their onsite canteen or cafeteria with order
This eBook outlines five key trends affecting the industry, from Artificial Intelligence, to the conscious customer, and the ‘new’ social media, to smarter ordering. Customer now expect a faster, convenient and more efficient experience and technology can provide this new level of engagement.
Just as caterers cannot afford to ignore trends in eating, they cannot overlook the way technology is radically altering customer expectations.