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Solutions

Omnico is unique in having extensive experience in providing solutions for global destination and retail brands.

Our Omnico Commerce suite of products is used to orchestrate shopper and visitor experiences, designing and deploying complex customer journeys and interactions across touchpoints in retail, food and beverage, entertainment, hospitality, loyalty, ticketing, entitlements, hotel and more.

Our easy to use interface makes creation and management of these journeys simple, as our business rules engine plugs the required workflows back into the relevant systems automatically.

View below a selection of these journeys, filtered by sector.

PRODUCT PAGE SERVICE PAGE

Click on a sector to filter the journeys, then choose a particular guest or shopper journey to view more detail

Self-scan

Omnico’s Self-Scan app allows the seamless purchase of products directly from a customer’s mobile app, collating and aggregating bonus points and e-receipts.

Frictionless Experience

Use IoT media, such as RFID wristbands or mobile apps, to guide visitors through their cashless and frictionless experience.

Location Based Selling

Parks and Resorts can use Wifi and/or beacons with their mobile app to boost guest interaction and sales.

Kiosk pre-order

Omnico’s pre-order functionality makes ordering, purchasing and collecting food and drink quick and simple for customers, all from a single kiosk point.

Entitlements

A package of different options such as meal packages and multi-day tickets that visitors can choose in advance to make up their overall holiday.

Hotel Integration

Use a single mobile app to cover the entire guest experience from the parks to restaurants and hotels.

Pre-Booking and Virtual Queuing

Use the mobile app or kiosks to pre-book meal packages and prevent queuing for a table or food.

Find and Fetch

Provide a single view of all stock for sales associates (and customers), whether in-store, in other stores, or in the warehouse.

Order Ahead

Encouraging guests to order their food & beverages ahead enables destinations to improve operational efficiency and throughput, and enhance the visitor experience.

Entitlements Catering

Entitlements are a package of different products that the visitor can choose that make up their food and beverage packages over a certain time period.

Photo System Integration

Capture visitor experiences in key locations such as on rides and sell them their photos and photo printed merchandise.

Channel Hopping

Regardless of the channel or device, provide customers with a seamless brand experience.

Table Reservation

Omnico’s Table Reservation functionality allows customers to book ahead of time their table and pre-order their food and drink order so it will be ready for them when they arrive.

Seamless Experience

Use multiple technologies in-store, such as tablets and RFID beacons, to provide an omni-channel experience.

Order Ahead

Omnico’s Order Ahead functionality makes ordering and collecting food quick and simple for customers.

Say Yes To The Sale

Find available stock for the customer wherever and ensure they receive it however best suits them.

Pick, Pack and Despatch

Complete order fulfilment regardless of how the customer orders a product and wants to receive it.

Channel Hopping

Regardless of the channel or device, provide customers with a seamless brand experience.

Seamless Experience

Use multiple technologies in-store, such as tablets and RFID beacons, to provide an omni-channel experience.

Say Yes To The Sale

Find available stock for the customer wherever and ensure they receive it however best suits them.

Pick, Pack and Despatch

Complete order fulfilment regardless of how the customer orders a product and wants to receive it.

Frictionless Experience

Use IoT media, such as RFID wristbands or mobile apps, to guide visitors through their cashless and frictionless experience.

Location Based Selling

Parks and Resorts can use Wifi and/or beacons with their mobile app to boost guest interaction and sales.

Entitlements

A package of different options such as meal packages and multi-day tickets that visitors can choose in advance to make up their overall holiday.

Hotel Integration

Use a single mobile app to cover the entire guest experience from the parks to restaurants and hotels.

Pre-Booking and Virtual Queuing

Use the mobile app or kiosks to pre-book meal packages and prevent queuing for a table or food.

Find and Fetch

Provide a single view of all stock for sales associates (and customers), whether in-store, in other stores, or in the warehouse.

Order Ahead

Encouraging guests to order their food & beverages ahead enables destinations to improve operational efficiency and throughput, and enhance the visitor experience.

Photo System Integration

Capture visitor experiences in key locations such as on rides and sell them their photos and photo printed merchandise.

Self-scan

Omnico’s Self-Scan app allows the seamless purchase of products directly from a customer’s mobile app, collating and aggregating bonus points and e-receipts.

Kiosk pre-order

Omnico’s pre-order functionality makes ordering, purchasing and collecting food and drink quick and simple for customers, all from a single kiosk point.

Entitlements Catering

Entitlements are a package of different products that the visitor can choose that make up their food and beverage packages over a certain time period.

Table Reservation

Omnico’s Table Reservation functionality allows customers to book ahead of time their table and pre-order their food and drink order so it will be ready for them when they arrive.

Order Ahead

Omnico’s Order Ahead functionality makes ordering and collecting food quick and simple for customers.

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Contact Us

Please fill in the details below, we will contact you shortly in regards to your request.