The Journey to Retail Customer Engagement 2.0

What’s important for retail brands now is understanding where they are on the journey
Self service kiosks

Long-live the Kiosk!

How self-service Kiosks still have a place in a “touchless” post-Covid world
Omnico self service kiosk

Smart technology offers a solution to Natasha’s Law

Going far beyond the expectations of Natasha’s Law

The frictionless shopping revolution is here to stay

It’s not surprising that smart retailers are taking inspiration from the likes of Amazon Go and investing in digital initiatives such as mobile scan-and-go technology to get ahead
Mobile app

Super-charging legacy retail

How Covid has accelerated innovation

What’s hot in retail? What are the trends shaping 2021?

We have collated articles, trends and commentary to help answer these questions for you… in this blog you’ll discover an interesting article examining the use of robots, AI and the Internet of Things in retail and why now is not the time to rip and replace or fear legacy POS systems.

Six tips to give supermarkets the full value of their food and beverage offering

Supermarkets deny themselves the full value of these important developments through inefficient integration of point-of-sale (POS) systems.

Research shows you must remove the hassle from returns

Studies show 40% of shoppers said they hate waiting at the customer service point for returns to be completed and 31% dislike having to wait until they reach the checkout before they can resolve it.

Enhance your POS system to transform customer experience

Research by Omnico among 2,000 U.S. consumers this year found nearly three-quarters (74 percent) believe technology will make life easier by removing irritations in store

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