What’s hot in retail? What are the trends shaping 2021?

We have collated articles, trends and commentary to help answer these questions for you… in this blog you’ll discover an interesting article examining the use of robots, AI and the Internet of Things in retail and why now is not the time to rip and replace or fear legacy POS systems.

Robots rocket Theme park visitor spending on food and drink by 160%

Global research shows 62% of Theme park visitors ready to spend up to four times more than normal if a robot brings food and drink to their exact location.

Omnico partners with GHS to supercharge Touchless guest journeys in Casino sector

New partnership allies Omnico’s advanced Point-of-Sale and Guest engagement software with GHS’ 28-year expertise in casino loyalty, marketing and offer management solutions.

VAT cut puts meal deals and smart ticketing on the attractions menu

The cut, from 20 per cent to five per cent runs from now until January 12 2021, and includes attraction admission, hotel rooms, food and non-alcoholic drinks sold by restaurants or takeaways.

Sodexo selects Omnico technology for catering transformation

Through seamless integration with Sodexo’s existing systems, Omnico will substantially increase overall efficiency and throughput, while reducing waste.

Enhance legacy POS to fit the vision of retail at NRF2020

The annual NRF expo in New York City, a platform to launch new concepts and technology innovations in the retail industry, drove a key message that retail is excelling, particularly where it embraces technology to give customers what they want.

93% of Theme park visitors get frustrated about food

Traditional park technology doesn’t give guests fast enough access to new dishes and eating experiences.

Omnico platform selected by Hampshire County Council to cover multiple activity venues and outdoor attractions

Omnico and SmartTag will power smart ticketing, booking, purchasing, membership and loyalty programmes at Hampshire County Council outdoor and activity centres, attractions and country parks

Omnico wins the Gaming & Leisure Innovation Award 2019

The prestigious annual gaming & hospitality industry awards are the industries most coveted awards and are created and judged by the buying constituency. award recipients are chosen in three categories: partner, transformation and innovation.

Omnico and JOS enter strategic partnership for Asian market

Global leader in multi-channel commerce solutions partners with regional experts to power Asian expansion

Almost a third of Asian theme park visitors (32%) will double their spending if they can use more innovative technologies

35% will spend double on food and drink if they can use a smartphone app for advance ordering, while 31% will double expenditure if a restaurant allows them to use a self-scan app or self-service kiosk.

Cutting the Queue

Reducing queueing time is a major challenge for many retailers, with today’s time-poor consumers expecting a fast and convenient service for every type of purchase, whether it’s online shopping on Amazon or doing the weekly food shop

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