Connected experiences

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The Journey to Retail Customer Engagement 2.0

What’s important for retail brands now is understanding where they are on the journey

Delivering seamless casino guest engagement – three step guide

Learn what guests want at casinos and how to deliver it

Guest Engagement 2.0

This is the year we reach a new era of seamless guest engagement

Discover Omnico’s brand new room-service app

Our purchase channel package for casinos and attractions now creates a unified transaction journey — right down to hotel rooms.

Why contactless is vital to guest experience this summer

If you haven’t considered it yet or are struggling to get buy in for the switch, here are three key reasons you should go contactless at your attraction this summer

You need more than touchless technology after Covid-19

Touchless technology is vitally necessary to reassure guests in the aftermath of Covid-19, but it will not be enough on its own to rebuild visitor numbers and encourage repeat visits.

Five tips for retailers to better understand their customers

As our Retail Gap Barometer research has revealed, 96% of UK consumers don’t believe retailers know what they want.

Start innovating today

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