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Connected experiences
The Journey to Retail Customer Engagement 2.0
What’s important for retail brands now is understanding where they are on the journey
Delivering seamless casino guest engagement – three step guide
Learn what guests want at casinos and how to deliver it
Guest Engagement 2.0
This is the year we reach a new era of seamless guest engagement
Discover Omnico’s brand new room-service app
Our purchase channel package for casinos and attractions now creates a unified transaction journey — right down to hotel rooms.
Why contactless is vital to guest experience this summer
If you haven’t considered it yet or are struggling to get buy in for the switch, here are three key reasons you should go contactless at your attraction this summer
You need more than touchless technology after Covid-19
Touchless technology is vitally necessary to reassure guests in the aftermath of Covid-19, but it will not be enough on its own to rebuild visitor numbers and encourage repeat visits.
Five tips for retailers to better understand their customers
As our Retail Gap Barometer research has revealed, 96% of UK consumers don’t believe retailers know what they want.
Trends that are changing Theme park customer experience
Theme park technology never stands still.
