Articles

Rising demand for tech-first experiences at attractions

According to our research, over half of consumers believe attractions need to invest in technology to address COVID-19 safety concerns – and such investment would make them more likely to visit during and post pandemic.

Rise in demand for VIP experiences at attractions

Using the right technology to create personalized VIP experiences for guests, you’re making it more attractive for customers to upgrade, giving visitors the best experience possible, and creating more opportunities to upsell and drive loyalty.
Self service kiosks

Driving customer loyalty and repeat visits with personalization

With visitor numbers likely to be lower in 2021, it’s vital that you start investing now in driving loyalty to keep those customers who do visit coming back for more. So how do you enable personalization? The simple answer is with technology!

Rising demand for contactless experiences at attractions

To better understand what contactless technology visitors expect, and what this means for attractions and casinos, we surveyed 4,000 attraction visitors to find out.

Using technology to ensure visitor safety post-pandemic

To better understand the safety measures consumers care about — and how you can meet their post-pandemic expectations — we surveyed 4,000 attraction visitors.

Ensuring your systems are fully optimized for the year ahead

We’re offering a suite of one-off or regular Managed Service Packages to help you reboot your systems, so you can ensure they’re fully optimized and working at max capacity when guests return.

What’s hot in retail? What are the trends shaping 2021?

We have collated articles, trends and commentary to help answer these questions for you… in this blog you’ll discover an interesting article examining the use of robots, AI and the Internet of Things in retail and why now is not the time to rip and replace or fear legacy POS systems.

5 trends to drive footfall and loyalty in 2021

We found that a staggering 8 in 10 consumers are hesitant about visiting casinos, theme parks and other attractions in 2021.

3 ways attractions can drive loyalty post-pandemic

We outline three ways technology can help you drive visitor loyalty post pandemic.

Enhance guest engagement and spending at attractions

Customer confidence is at rock bottom thanks to the pandemic. In fact, Omnico’s survey of over 4,000 US and UK consumers shows that 8 out of 10 of your customers are feeling reluctant to visit attractions this year.

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