Zoos

Build guest loyalty with every customer interaction at your zoo

Interact with your guests at every stage of their visit to drive revenue and encourage member retention

  • Unite your booking, point of sale, guest promotion and loyalty systems across the entire zoo
  • Leverage the data you’re collecting to give the right incentive to the right customer, and encourage member retention
  • Reduce queues and manage capacity with self-serve and RFID technology

Get a single view of your customers’ journeys and enhance their experience

Get a real-time view of ticketing to manage capacity

Whether booking at-gate, on mobile, on your website, or through a third-party travel agent, our zoo POS and ticketing solution provides a single view of ticket sales so you can manage capacity at peak times.

Keep your zoo compliant with COVID regulations

Our zoo POS and engagement solutions make it easy to offer time-based entitlements during peak-times, track time-at-table and manage your floor plans in real-time to ensure you’re always operating safely and within capacity.
Get guests spending more with contactless technology
With COVID-19 accelerating demand for contactless payments and technology, integrate your gates, turnstiles, lockers or drinks and vending machines with contact-free or RFID technology that’s primed for use with wearable technology as well as mobile devices.
Encourage member retention with VIP experiences
Offer guests an exclusive experience with an RFID band that’s connected to your ticket, food and retail stands. Create member and VIP areas in your park to rest, recharge devices, upgrade tickets or order ahead for food and merchandise.
Enhance your membership programmes
With the pandemic forcing restrictions on capacity, creating customer loyalty is everything: use Omnico zoo POS and engagement solutions to build an infrastructure that automatically recognizes members at your zoo, providing instant access to their discounts and other exclusive offers.

Offer multi-pay options to reduce the queues

Whether guests pay at the table, self-serve at kiosks or order ahead on an app, integrate with over 15 payment gateways for card and digital, including FreedomPay, Elavon, ACI, Worldpay and Adye.

Send personalized offers at every touch point

Leverage data from every touchpoint to send the right incentives to the right customers at the right time, whether they’re booking a ticket, just arriving or buying F&B at a POS terminal.

Make smart business decisions with real-time access to data

The Omnico zoo POS and engagement solutions enable you to use real-time insights and analytics to make data-led business decisions about inventory management, when to launch promotions and the types of incentives that will help you drive revenue.

Our attraction customers

Our products for zoos

Whether you’re a zoo with just a few or many sites, we provide out-of-the-box solutions that help you enhance the customer experience, build confidence and get them spending more.

Attractions resources

A tough balancing act for visitor attractions – driving revenue vs. managing capacity

Nobody wants to read about scenes of ‘chaos’ at their attraction from queues of visitors and in-efficiencies in managing capacity.

Discover Omnico’s brand new room-service app

Our purchase channel package for casinos and attractions now creates a unified transaction journey — right down to hotel rooms.

Helping attractions optimize guest experience

Download the guide to understand how our Omnico Commerce platform enables you to offer guests a single entertainment experience, uniting transactions, data, security, and business logic with standardized APIs across your retail, F&B, entertainment, hospitality, ticketing, and entitlements touchpoints.

Request a demo

To see our products that have been specifically designed to help you drive guest engagement