Theme Parks

Increase guest spending with every interaction at your theme park

Interact with guests at every stage in the customer journey – from booking, to park entry and even post-visit – to enhance the customer experience and boost spending

  • Unite your booking, point of sale, guest promotion and loyalty systems across your entire theme park estate
  • Reduce queues and manage capacity with self-serve and RFID technology
  • Leverage the data you’re collecting to give the right incentive to the right customer, when they want it the most

Engage customers at every stage of the transaction journey

Get a real-time view of ticketing to manage capacity

Whether booking at-gate, on mobile, on your website or through a third-party travel agent, Omnico’s Theme Park ticketing and billing solution delivers a single view of ticket sales, so you can manage capacity at peak times.

Keep your park compliant with COVID-19 regulations

Use our Theme Park POS solution and our engagement platform to offer time-based entitlements during peak-times, track time-at-table and manage your floor plans in real-time, to ensure you’re always operating safely and within capacity.

Get guests spending more with contactless technology

With COVID-19 accelerating demand for contactless payments and technology, integrate your gates, turnstiles, lockers or drinks and vending machines with contact-free or RFID technology that’s primed for use with wearable technology as well as mobile devices.

Reward loyalty and increase spend with VIP membership

Offer guests an exclusive experience with an RFID band connected to your ticket, food and retail stands. Create member and VIP areas in the park for rest, to recharge devices, review pictures from the day, order ahead for food or merchandise or review personalised offers.

Offer multi-pay options to reduce the queues

Whether guests pay at table, self-serve at kiosks or order ahead on an app, our Theme Park billing and POS software integrates with over 15 payment gateways for card and digital, including FreedomPay, Elavon, ACI, Worldpay and Adye.

Send personalized offers at every touch point

Leverage data from every touchpoint to send the right incentives to the right customers at the right time, whether they’re booking a ticket, just arriving or buying F&B at a POS terminal.

Make smart business decisions with real-time access to data

Use real-time insights and analytics to make data-led business decisions about inventory management, when to launch promotions and the types of incentives that will help you drive revenue.

Our attractions customers

Our products for Theme Parks

Whether you’re a small theme park offering F&B or a large theme park with multiple sites, we provide out-of-the-box solutions to help you get more from every customer interaction.

Attractions resources

A tough balancing act for visitor attractions – driving revenue vs. managing capacity

Nobody wants to read about scenes of ‘chaos’ at their attraction from queues of visitors and in-efficiencies in managing capacity.

Discover Omnico’s brand new room-service app

Our purchase channel package for casinos and attractions now creates a unified transaction journey — right down to hotel rooms.

Helping attractions optimize guest experience

Download the guide to understand how our Omnico Commerce platform enables you to offer guests a single entertainment experience, uniting transactions, data, security, and business logic with standardized APIs across your retail, F&B, entertainment, hospitality, ticketing, and entitlements touchpoints.

Request a Demo

To see our products that have been specifically designed to help you drive guest engagement