Build guest loyalty with every customer interaction at your aquarium

Interact with your guests at every stage of their visit to drive revenue and encourage member retention.

  • Unite your booking, point of sale, guest promotion and loyalty systems across the entire aquarium.
  • Leverage the data you’re collecting to give the right incentive to the right customer and encourage donor sign up.
  • Reduce queues and manage capacity with self-serve and RFID technology.

Get a single view of your customers’ journeys and enhance their experience

Get a real-time view of ticketing to manage capacity

Whether booking at the gate, on mobile or on your website, Omnico’s ticketing and billing solution for aquariums provides a single view of ticket sales so you can manage capacity at peak times.

Keep your aquarium compliant with Covid regulations

Use our Aquarium POS and Engagement solution platform to offer time-based entitlements during peak-times, track time-at-table and manage your floor plans in real-time, to ensure you’re always operating safely and within capacity.

Get guests spending more with contactless technology

With COVID-19 accelerating demand for contactless payments and technology, integrate your gates, turnstiles or drinks and vending machines with contact-free or RFID technology that’s primed for use with wearable technology as well as mobile devices.

Enhance your membership programmes

With the pandemic forcing restrictions on capacity, enabling customer loyalty is everything. Build an integrated infrastructure with the Omnico Aquarium POS and Engagement solution that automatically recognizes members at your aquarium, providing instant access to discounts and other exclusive offers.
Encourage donor signup with VIP experiences
Offer donors an exclusive experience with an RFID band that’s connected to your ticket, food and retail stands. Create member and VIP areas inside your attraction for donors to rest, recharge devices, upgrade tickets or donate.
Offer multi-pay options to reduce the queues
Whether guests pay at the table, self-serve at kiosks or order ahead on an app, our Aquarium POS and Billing solution integrates with over 15 payment gateways for card and digital, including FreedomPay, Elavon, ACI, Worldpay and Adye.

Send personalized offers at every touch point

Leverage data from every touch point and the Omnico Engagement Platform to send the right incentives to the right customers at the right time, whether they’re booking a ticket, just arriving or buying F&B at a POS terminal.

Make smart business decisions with real-time access to data

Use real-time insights and analytics to make data-led business decisions about inventory management, when to launch promotions and the types of incentives that will help you drive revenue.

Our attractions customers

Our products for aquariums

Whether you’re an aquarium with a single site or part of a larger chain with multiple venues, we provide out-of-the-box solutions that help you enhance the customer’s experience, build confidence and get them spending more.

Attractions resources

Focus on the employee experience: Q&A with hospitality Ph.D Scott Smith

Need to boost revenue this year? Look no further than your employees, according to attractions expert, Dr. Scott Smith.

Three steps to keep up with industry giants

Upgrade your tech, increase your revenue and deliver guest experiences like the big parks.

Request a Demo

To see our products that have been specifically designed to help you drive guest engagement