We bring new meaning to customer engagement
Our market-leading technology gives you a single view of the customer journey so you can connect your retail, food and beverage, loyalty, entitlements, ticketing and admission transactions.
Whether creating a personalized rewards program or using our transaction technology to speed up service delivery, we help you unite the customer journey to improve guest engagement and drive spending.
The Leadership Team
Alan Moody has been Chairman of the Omnico Group since 2019 becoming Executive Chairman in 2021. He is enjoying the challenge of transforming the growth of the business whilst working with a fantastic team in setting the overall direction and strategy of the business. He also holds the role of CEO at Microsoft Gold Partner M-hance.
Alan has enjoyed an international career having held Managing Director positions at Henry Schein inc., theTrainline and Visma having previously held senior European positions at IBM Global Services and PwC Consulting.
Chris Farnath is responsible for the customer engagement strategy at Omnico Group, building a customer first philosophy across the organisation. Since joining in 2019, Chris has set out to position Omnico as a global leader in customer engagement and is helping to accelerate the customers’ time to value in their Omnico solutions. His career in leadership spans over two decades in global technology services organisations such as Siemens, Unisys and Tribal.
Ian Dalton has been Group Operations Director at Omnico since 2019 and is responsible for streamlining business operations to ensure internal and customer facing teams are consistently delivering high quality solutions and service. With responsibilities spanning Development and Professional Services he is the heart of solution delivery and innovation.
Throughout his career Ian has built high-performing teams to drive employee and customer service operations at leading global companies such as Henry Schein and Orion Health.
Jason Ashwell has been at Omnico Group since 2012, and has served as Product Director since 2020, leading on product planning and lifecycle management for the company’s global offering. He is a strong customer advocate, industry thought leader and brings his focus on exceeding customer expectations to life within the Omnico portfolio.
He previously held marketing and sales leadership positions at BT Expedite and Nsb Retail Systems.
Keith Dunphy joined Omnico as US General Manager and Chief Revenue Officer in 2021, bringing his technical and operational experience to shape the business strategy and drive growth internationally. If you want to chat about technology and how it’s changing the way you engage customers and grow revenue, he’s the guy to talk to!
Over his career, he has been responsible for operations, business development and market expansion at a series of hospitality tech and telecommunications companies. Most recently, he was VP and General Manager of Hospitality SMB at NCR, and previously worked at HotSchedules, Avaya and Nortel.
Since joining in 2019, Nicholas Bratton has restructured the Omnico Group and transformed the company’s finance team and strategy.
He has over two decades of experience working in the IT software & services sector with companies such as Constructionline, Capita, Serco and Capgemini. Nicholas has held a variety of senior finance positions and is passionate about using his experience to ensure the company is structured to successfully execute the strategy.
Sarah leads Omnico’s People strategy, supporting the growing teams across learning and development and all things HR, as Omnico continues to grow and we seek new talent to join the team. She is also creating an awesome company culture along the way!
Sarah has over 20-years’ experience creating high-performing cultures and successfully managing change within organizations, with an emphasis on aligning business activity to an achievable people strategy.
Join our team
Trusted by industry leaders
“With the ability to order ahead on mobile, and purchase at kiosk stations rather than line at the till-point, we can dramatically increase spend-per-order and slash wait times.”
“With the technology offering from Omnico and GHS we can now provide our guests with a complete transaction and promotion experience across every aspect of our casino.”
“We use historical purchase data to understand what we need to provide to our customers that is both personal to them and localized to their store.”
“Omnico meets all our requirements for a more attractive set of promotions that generate greater revenue and give guests a more rewarding experience.”