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OPERATIONAL CHALLENGES THAT WE ARE HELPING OUR CUSTOMERS OVERCOME
Found out about how our Educational Services Team are helping our customers overcome operational challenges during difficult times
OMNICO CUSTOMERS OFFERED 60-DAYS OF FREE ONLINE TRAINING
We are delighted to announce that all Omnico customers will be offered 60-days of free online training from 1st July for all of their end users…
To support customers as they reopen, and make sure that vital point-of-sale operations run smoothly, we are thrilled to be offering 60-days free access to online bite-size training.
SIX TIPS TO GIVE SUPERMARKETS THE FULL VALUE OF THEIR FOOD AND BEVERAGE OFFERING
Efficient POS integration is vitally important. Read about six points that supermarket retailers must consider about franchises and the integration of their POS.
TECHNICAL GUIDE TO PLANNING AHEAD FOR RE-OPENING: MISSION CRITICAL SYSTEMS NEED A HEALTH CHECK NOW
In this blog we look at just some of the practical must-dos that are vital for your IT team to perform before the relaxation of lockdown and how Omnico can help.
Our aim is to limit frustration, increase efficiency and ultimately save on the costs of reopening. Our one-off comprehensive Start-up Service is simple, and provided by our expert engineers who will give you confidence in your solution before you welcome customers back.
Influencing customer behavior is more important than ever
The Omnico Commerce platform gives operators the ability to implement a behavior-based rewards program that excels at overcoming the immediate and more long-term challenges of running attractions while anxiety about coronavirus continues.
For attraction operators, social-distancing must be addressed. Failure to do so could be extremely damaging
Digital ordering and purchasing via smartphones or swiped RFID wristbands or fobs are at hand to help. Retail has been ahead of the attractions market on this. In 2016, for example, Omnico implemented full self-scan and pay technology for Coop Denmark, which requires no cards, cash or contact with staff.
As we emerge from lockdown, attractions must act fast to regenerate revenue
Savings of 40% on previous ticketing costs, through lower licensing fees and minimal infrastructure requirements, are already realised by operators switching to Omnico’s cloud-based ticketing solution. And on the basis of current experience, upsells of between 30% and 40% are also swiftly obtainable.
Research shows you must remove the hassle from returns
Returns are a great source of frustration for everyone – the consumer and retailer alike. Research by Omnico among 2,000 U.S. consumers last year found nearly nine-in-ten customers (86 percent) get frustrated when they wait in store for a refund or exchange.
Enhance your POS system to transform customer experience
If the physical store is to flourish and evolve it’s important consumers don’t miss out on the choice, ease and simplicity of online shopping. Retailers need to stitch together the online and physical worlds so consumers always have the best experience possible.
SHOP AND EAT – WHY US RETAILERS NEED TO ENHANCE THEIR LEGACY POS TO INTEGRATE FOOD AND BEVERAGE
Habits are changing. Across many retail locations in the U.S. the growth of the experience economy is blurring lines. Shoppers regard eating and drinking as integral to the retail experience and expect their requirements to be met quickly and easily.
Enhance legacy POS to fit the vision of retail at NRF2020
Good news for retailers this month…the annual NRF expo in New York City, drove a key message that retail is excelling, particularly where it embraces technology to give customers what they want.
Apps and kiosks enabled by POS enhancement
New Omnico research revealed 86 percent of US consumers said they are ready to adopt scan and pay technology. But how do retailers with legacy 4690 POS integrate these new technologies? Our latest blog reveals all.