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Detailed here are just a few examples of how Omnico solutions enable improved customer engagement and improved retail operations, but for further details or options don’t hesitate to contact us.
To view more information on the integration with the full Omnico Commerce suite of products please click here
Detailed here are just a few examples of how Omnico solutions enable improved customer engagement and improved retail operations, but for further details or options don’t hesitate to contact us.
E-receipts provide a simple solution that allows the retailer to capture the customer email address, and use this to provide personalised engagement.
This can include recommendations, loyalty points, new product information and offers, targeted promotions, and customer specific coupons, all provided as part of the receipt.
E-receipts can be activated manually or be automated by default, and work on both fixed POS and MPOS.
To view more information on the integration with the full Omnico Commerce suite of products please click here
Detailed here are just a few examples of how Omnico solutions enable improved customer engagement and improved retail operations, but for further details or options don’t hesitate to contact us.
Meanwhile consumers now expect to use their mobile devices across all aspects of their daily life.
Omnico’s software enables retailers to implement self-scan and self-checkout apps. The apps allow customers to scan a product using their mobile device, then skip the till line by paying automatically through that device, which is linked directly to their dividend, bonus wallet, or credit / debit card.
Electronic e-receipts are then available to the customer in near-real time within the app.
To view more information on the integration with the full Omnico Commerce suite of products please click here
Detailed here are just a few examples of how Omnico solutions enable improved customer engagement and improved retail operations, but for further details or options don’t hesitate to contact us.
Whether you have acquired a company to extend your offering, or you already have a mixed estate, you are likely to face the challenge of data coming from multiple disparate systems in different formats.
In addition to the TLOG and other data, AgileData can pull terminal proof-of-balance (POB) files to validate that the totals supplied throughout the day match the end-of-day totals of the POS controller.
To view more information on the integration with the full Omnico Commerce suite of products please click here
Detailed here are just a few examples of how Omnico solutions enable improved customer engagement and improved retail operations, but for further details or options don’t hesitate to contact us.
It allows retailers to target and reward their customers with loyalty programs and promotional campaigns based on criteria such as behaviour-over-time, purchase history and discrete customer segments.
Rewards and special offers can be provided to customers in multiple ways, including loyalty program points, e-dividends, gift cards, digital or physical coupons, savings clubs, staff allowances, experiences, etc.
To view more information on the integration with the full Omnico Commerce suite of products please click here
Detailed here are just a few examples of how Omnico solutions enable improved customer engagement and improved retail operations, but for further details or options don’t hesitate to contact us.
Omnico supports viewing actual transaction receipt data in digital form, and can transform, duplicate, and export transaction data in any required format per customer request, including as a digital receipt.
To view more information on the integration with the full Omnico Commerce suite of products please click here
Detailed here are just a few examples of how Omnico solutions enable improved customer engagement and improved retail operations, but for further details or options don’t hesitate to contact us.
It is simple to use and provides a wide variety of critical functions to make bringing multiple POS applications together in a seamless way:
– standardisation of data across formats across multiple POS systems, with reliable real-time deliery of transactional data and intelligent analytics to provide a single view of the customer, stock and orders across all channels.
– accurate delivery of price and product updates, centralised returns management and digital receipts and the ability to make changes to store systems without interrupting dataflows.
– POS and receiving system integrations, seamless and configurable integration into existing infrastructure and API configuration tool to process other touch-point transactions.
– monitoring and alerting of dataflow issues for rapid response, secure communication between the retailers’ head office, stores and commercial partners, and high performance and through-put.
To view more information on the integration with the full Omnico Commerce suite of products please click here
Select a service
The Omnico services team broadens and strengthens the value of existing POS solutions by integrating our Omnico Commerce solutions as well as 3rd party vendor solutions into existing POS solutions infrastructure.
We provide training for Toshiba applications, as well as consulting services to help customers as they develop their roadmap. Other services aimed at enhancing existing POS solutions include:
The Omnico services team broadens and strengthens the value of existing POS solutions by integrating our Omnico Commerce solutions as well as 3rd party vendor solutions into of existing POS solutions infrastructure.
Further Managed Service modules can be added as required to create a tailored support package to meet your exact needs.
Over the years, we have received a wide range of requests for solutions, which have led to our extensive software, support and services portfolio. Here are just a few examples of those solutions in action:
THE CUSTOMER A discount sporting goods chain in the United States, with more than 290 stores. THE CHALLENGE This customer requested a mobile handheld solution to help reduce transaction times and...
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THE CUSTOMER
A discount sporting goods chain in the United States, with more than 290 stores.
THE CHALLENGE
This customer requested a mobile handheld solution to help reduce transaction times and customer throughput during seasonal sales and holiday periods.
THE SOLUTION
Omnico developed a line-busting solution that includes the ability to accept credit cards, and the provision of e-receipts.
This has allowed the chain to decrease the transaction times and increase customer satisfaction.
THE CUSTOMER A Tier 1 supermarket retailer in the United States, with more than 2,200 stores. THE CHALLENGE This customer was having issues coordinating releases from several vendors and consolidating...
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THE CUSTOMER
A Tier 1 supermarket retailer in the United States, with more than 2,200 stores.
THE CHALLENGE
This customer was having issues coordinating releases from several vendors and consolidating them into a single package. In addition, the documentation included with the releases needed to be updated and consolidated into one, easily understood document.
THE SOLUTION
Omnico dedicated a team for release management, which included a technical writer/coordinator, programmer and QA/ tester. As needed, other members of the Omnico staff were called upon for additional assistance as more complex projects were developed.
THE CUSTOMER A hybrid drug store and retail chain in Canada, with more than 80 stores. THE CHALLENGE This customer was utilizing a legacy solution stack of Toshiba Products, which dates back to...
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THE CUSTOMER
A hybrid drug store and retail chain in Canada, with more than 80 stores.
THE CHALLENGE
This customer was utilizing a legacy solution stack of Toshiba Products, which dates back to 1989.
They needed partners to provide innovative ways to enhance their existing solution to meet their growing business needs and ever changing industry trends, without the need to ‘rip and replace’.
THE SOLUTION
Omnico has supported the customer since 1998 to extend the life of their supermarket application. As their business has grown and demands have increased, Omnico has responded with solutions to meet their needs, including EMV, P2PE, Gift Cards, Loyalty and Centralized Returns Management.
THE CUSTOMER A Tier 1 supermarket retailer in the United States, with more than 2,000 stores. THE CHALLENGE This customer wanted to track their customer’s visits and purchases over a period of time...
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THE CUSTOMER
A Tier 1 supermarket retailer in the United States, with more than 2,000 stores.
THE CHALLENGE
This customer wanted to track their customer’s visits and purchases over a period of time and provide rewards based on these behaviours, with the goal of increasing basket size and visit frequency.
THE SOLUTION
The Omnico promotions engine was used to track each customers’ spending and visit habits, and reward them with promotions based on behaviour-over-time.
The qualifying criteria can be based on the number of transactions and/or total spend within a specified timeframe, and can also be limited to selected qualifying items.
As soon as the customer met the promotion criteria, they were notified during the transaction, and provided with a $ off coupon, a % off coupon, or a free item at the till point.
THE CUSTOMER A Tier 1 supermarket retailer in the United States in the top 100 on the Fortune 500 list. THE CHALLENGE This customer owns several different supermarket brands, running various types of...
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THE CUSTOMER
A Tier 1 supermarket retailer in the United States in the top 100 on the Fortune 500 list.
THE CHALLENGE
This customer owns several different supermarket brands, running various types of POS system. However, they did not have a way to integrate the sales data from each brand into a centralised system, forcing them to manually process reports.
THE SOLUTION
Omnico provided the AgileData solution, a configurable tool that can process transactional data streams from any POS system, with a transaction log, and parse data to a customer’s centralised database for analytics and reporting.
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