Omnico is the only vendor that provides a single, seamless platform for retail, loyalty, entitlements, ticketing, stock and food and beverage, ensuring a frictionless and immersive customer experience.
Deployed by 7 of the top 11 global theme parks, Omnico enables destinations to bring their retail, food & beverage and ticketing transactions together in one unified digital platform.
We make it simple to deliver the complex visitor journeys and personalised smart engagement that make guests spend more and return more often.Make Your Park Smart
Omnico provide solutions to leading global hospitality brands, enabling them to deliver integrated physical and digital experiences from a single digital platform.
Users can design and deploy complex customer journeys and smart engagement with ease, and can seamlessly harness existing environments, so no need to rip and replace your key business systems.Smart Solutions Start Here
Omnico’s unified digital platform allows store environments to speak to a single transaction and engagement engine to manage loyalty and promotions, source stock and complete the sale.
We enable retailers to embrace smart engagement for highly targeted and personalised interactions, and make designing and deploying complex customer journeys simple.Discover Your Future Store
Keep up to date with our latest news, press releases and insights across retail and destination sectors around the globe.
82% of employees will buy more often from their workplace canteen with order ahead technology, finds Omnico
82% of UK employees will buy meals more often from their workplace canteen or restaurant if they can order ahead and pick up their meal from a dedicated service point, research by Omnico and The Caterer magazine has found. 52% will use order ahead capability every time, if available, and 29% will use it some …
How to boost operational efficiency and cut queues with kiosks
For increasing numbers of consumers, convenience is essential when it comes to food and drink. Whether in a staff canteen, a quick-service restaurant or theme park, they expect the experience to be fast, easy and digital. The super-savvy big chains and franchise operators recognise this and are installing kiosks and mobile ordering and...
The importance of loyalty programmes to theme park visitors
Theme park operators need to retain customers, especially in areas that have a high density of leisure destinations. In global research conducted by Omnico 90% of visitors regard a loyalty programme as a significant factor when choosing to attend, making it essential for park operators to have a compelling loyalty offering. It’s not...
Omnico named as finalists in the 2018 Park World Excellence Awards
We are delighted to have been selected as finalists in the Park World Excellence Awards 2018 in the Best Ticketing & Access Control Product category for our cloud-based technology which enables seamless customer journeys across the park and unites retail, loyalty, entitlements, ticketing, stock and F&B. Find out more about how you...