Connected Experiences

Omnico is the only vendor that provides a single, seamless platform for retail, loyalty, entitlements, ticketing, stock and food and beverage, ensuring a frictionless and immersive customer experience.

Destinations

Deployed by 7 of the top 11 global theme parks, Omnico enables destinations to bring their retail, food & beverage and ticketing transactions together in one unified digital platform.

We make it simple to deliver the complex visitor journeys and personalised smart engagement that make guests spend more and return more often.

Make Your Park Smart

Contract Catering

Omnico provide solutions to leading global hospitality brands, enabling them to deliver integrated physical and digital experiences from a single digital platform.

Users can design and deploy complex customer journeys and smart engagement with ease, and can seamlessly harness existing environments, so no need to rip and replace your key business systems.

Smart Solutions Start Here

Retail

Omnico’s unified digital platform allows store environments to speak to a single transaction and engagement engine to manage loyalty and promotions, source stock and complete the sale.

We enable retailers to embrace smart engagement for highly targeted and personalised interactions, and make designing and deploying complex customer journeys simple.

Discover Your Future Store

Latest News

Keep up to date with our latest news, press releases and insights across retail and destination sectors around the globe.

08/08/19, News

92% of U.S. consumers frustrated when shopping in store

More than eight-in-ten shoppers are ready to use cell phone scan and pay apps or payment kiosks to increase convenience. 92% of U.S. shoppers get frustrated when shopping in a store, with 86% annoyed at waiting for a refund, 52% angry about waiting to pay and 49% ready to boil over if they are unable …

07/08/19, News

Sodexo selects Omnico technology for catering transformation

Global services company integrates Omnico’s smart platform and mobile technologies into UK locations Sodexo, the world’s largest services company has selected Omnico Group to supply market-leading, cloud-based smart engagement solutions, transforming its UK catering operations. Deploying Omnico’s smart platform to power...

18/06/19, News

Download the Kiosk whitepaper

Today Omnico has launched a new whitepaper looking at the growth in Kiosk technology in the theme park, destination resort and casino markets. So why are Kiosks becoming so popular? Because consumers continue to embrace self-service technology and businesses integrating kiosks are already reaping the benefits of improved customer...

09/04/19, News

Guests want an app to be a theme-park-in-the-pocket

With smartphone use near-universal, theme park apps have become necessities for operators determined to get closer to customers, deliver great customer experience and increase spending. But app development has high costs and mistakes can be disastrous. Parks can be left with apps that are too fiddly, slow or limited for guests to feel...